The hotel offers amenities for your comfortable stay and unforgettable experiences
Incredible Views!
“The room had a stunning view over the city and the sea, making every morning feel special.” view full review
Accessible Amenities
“The lifts were always fast and reliable, allowing easy access throughout the hotel.” view full review
Impeccable Service
“The service throughout the hotel was impressively quick and courteous, making everything so enjoyable.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Platz Der Deutschen Einheit 2,
Hamburg,
Germany,
Hamburg (Area)
Map view
street view
Platz Der Deutschen Einheit 2,
Hamburg,
Germany,
Hamburg (Area)
City landmarks
Kehrwieder 2-4 Block D
Miniatur Wunderland
650 m
Event hall
Elbphilharmonie Hamburg
3.8
km
Train Station
Reeperbahn
2.9
km
Church
St. Michael's Church
1.5
km
Theatre
Port of Hamburg
3.5
km
Park
Planten un Blomen
2.1
km
Bei den St.-Pauli-Landungsbrucken St Pauli 1
Alter Elbtunnel
3.5
km
Dungeon Deutschland GmbH
Hamburg Dungeon
650 m
Messberg 1
CHOCOVERSUM Chocolate Museum
2.0
km
Mall
Town Hall
1.5
km
Museum
Internationales Maritimes Museum Hamburg
1.4
km
Brook
Speicherstadt
650 m
Harald-Stender-Platz 1
Hamburg soccer match
2.5
km
Museum
Hamburger Kunsthalle
3.0
km
Willy-Brandt-Strasse 60
St Nikolai Memorial
1.5
km
Museum
Panoptikum
2.5
km
Zoo
Tierpark Hagenbeck
6.9
km
Museum
Museum of Art and Crafts Hamburg
2.4
km
Market
Fischmarkt
2.1
km
Platz der Deutschen Einheit 2
Plaza Elbphilharmonie
3.8
km
HamburgGermany
Harbor Piers
2.5
km
Museum
U-Bootmuseum
2.6
km
Square
Jungfernstieg
1.5
km
Osakaallee 11
HafenCity
650 m
Church
St. Peter's Church
2.0
km
Fischertwiete 2
Speicherstadt and Chilehaus with Kontorhaus District
2.0
km
Landungsbrucken Ponton 1a
Rickmer Rickmers
3.5
km
Shanghaiallee 7
Prototyp
1.4
km
Museum
Museum of Hamburg History
2.5
km
Nearby
Am Sandtorkai 34 Speicherstadt
Spicy's Gewuerzmuseum
340 m
Restaurants
CARLS Bistro
340 m
Am Kaiserkai 69
Stortebeker Elbphilharmonie
130 m
Platz der Deutschen Einheit 3 20457 Hamburg
Tom & Konsorten
370 m
Am Kaiserkai 60
Kinfelts Kitchen & Wine
440 m
Am Kaiserkai 56
Ciao Mamma
430 m
Am Sandtorkai 38-40
Kaiserperle
510 m
Am Kaiserkai Hafencity
Gandhi Bridge Kitchen
460 m
Am Kaiserkai 46
Restaurant Stricker's Kehr Wieder Spitze
610 m
Am Sandtorkai 77
KITCHENS Restaurant & Bar
430 m
Am Sandtorkai 46
Speicherstadt Kaffee
720 m
Kehrwieder 5
Speicherstadt Kafferoesterei
720 m
Eppendorfer Baum 38
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Clean rooms
Service quality
Dining cost
7.0/10
Very good
Rooms
7.7
Location
8.2
Service
6.9
Dining
5.9
Guest reviews
7.0/10
based on 10 reviews
8.8
8.8/10 based on 7423 reviews
Helen
United Kingdom,
October
2023
6.0/10
The hotel is right next to the Elbphilarmonie concert hall and a busy harbor. Despite being very warm, the rooms are big enough for a short stay, though they could have been a bit more exciting - nothing in the fridge.
Rooms
7.0
The rooms are big enough for a short stay, but could have been a bit more exciting. However, they were very warm.
Service
5.0
Location
8.0
The location was great for getting around town, above the Elbphilharmonie. The relaxing rooms with a view of the water were cool.
Dining
5.0
The dining was overpriced at 30 euro per person, with an extra charge of 34 € per person and high parking fees. However, the food quality was good and there were unique amenities like underground parking and floor-to-ceiling windows with TV speakers in the bathroom.
Facilities
6.0
The facilities were average, and some like the dining were overpriced.
Great location
Service quality
Mick
United Kingdom,
October
2023
7.4/10
I had a wonderful stay at this hotel with its special historical charm and great location. The rooms were beautifully designed and of excellent quality. However, the service was a mix of attentive and inattentive at times. The location was superb, offering breathtaking views, but lacked vibrant external surroundings. The dining experience left something to be desired in terms of variety and pricing.
Rooms
8.0
The rooms were very nice, spacious, and exuded quality. The historical significance of the hotel added to its special ambiance.
Service
7.0
The service was a bit inattentive at times, but overall the staff was excellent, attentive, helpful, and pleasant.
Location
9.0
The location was superb, offering breathtaking views and a comfy atmosphere. However, external surroundings lacked lively options.
Dining
6.0
The dining options were limited and slightly overpriced, lacking a 'wow' factor. But the egg station was a nice touch.
Facilities
7.0
The facilities were good overall, but pricing could be better balanced with the offering.
Tom
United Kingdom,
September
2023
8.0/10
The hotel offers minimalistically furnished rooms suitable for two people. Despite a slight delay in room transport due to maintenance, the rooms are well-equipped with everything you might need. The service staff are charming and went out of their way to assist us, ensuring we enjoyed our visit. The location inside Hamburg's new landmark building is convenient and spectacular, providing relaxing room views overlooking the water. The dining experience is a bit overpriced for the Mediterranean dishes offered. The facilities are modern and well-maintained.
Rooms
8.0
The rooms are small and minimalistically furnished but functional for two people with all necessary amenities.
Service
9.0
The service staff were wonderfully helpful and charming, making our stay enjoyable despite minor inconveniences. They truly aim to provide the best services.
Location
9.0
The location within Hamburg's new landmark building is convenient and offers spectacular views of the water.
Dining
6.0
The Mediterranean dishes at the on-site dining are overpriced compared to the selection and quality offered.
Facilities
8.0
The modern facilities are well-maintained, providing a comfortable stay for guests.
Diane
United States,
September
2023
7.0/10
The hotel had a great location with beautiful views towards the harbor and Hefencity. The rooms were not as modern as expected in terms of digital features, lacking amenities like Bluetooth radios. The service was attentive and helpful, though there were some initial hiccups. The dining was not up to 5-star standards despite being a good way to start the day.
Rooms
7.0
The rooms were comfortable but lacked modern digital features like Bluetooth radios.
Service
8.0
The staff was very attentive and helpful, despite some initial hiccups.
Location
7.0
The hotel is located in a corner room with great views towards the harbor but is a bit far from downtown.
Dining
5.0
The dining experience fell short of 5-star standards despite being a good start to the day.
Facilities
8.0
A variety of services like room service and laundry were available, enhancing the overall stay.
Patrick
United Kingdom,
July
2023
8.0/10
The hotel's ideal spot near St Michael's Church, Miniature Wonderland, and the market offers a comfortable, clean, and quiet stay overlooking the water. The service was friendly and professional. However, some instances of arrogance and rudeness affected the experience. The location provides easy access to Hamburg's landmarks, although it can be crowded with tourists. The dining experience was mostly excellent, but limited choices were a downside. Facilities were satisfactory, offering good amenities.
Rooms
9.0
The rooms were excellent, offering a comfortable and quiet stay overlooking the water.
Service
7.0
The service was a mix of friendly and helpful interactions but also some instances of arrogance and rudeness.
Location
8.0
The hotel is conveniently located near Hamburg's landmarks, although it can be crowded with tourists.
Dining
8.0
The dining experience was excellent overall, but there could be more variety in choices.
Facilities
8.0
The hotel offers good facilities and amenities, catering to most needs.
Irving
United States,
June
2023
6.2/10
The hotel rooms weren't quite as modern regarding digital and electric features, lacking Bluetooth radios and fully closing windows like Hotel Room 101. However, the rooms are comfortable and not exceptional.
Rooms
7.0
The rooms are comfortable, although not top-of-the-line modern.
Service
5.0
The service was below 5-star level, with unfriendly and slow staff, lacking in basic supplies like used tea bags and cosmetics.
Location
9.0
The location is unbeatable for attending a concert at the Elbphilharmonie, offering great views and easy access to the venue.
Dining
5.0
The dining is good but overpriced, not justifying the cost, especially regarding breakfast options.
Facilities
6.0
The hotel offers basic facilities, missing some essential services.
P.
United States,
May
2023
8.0/10
The hotel has a great location with views towards the harbor and HafenCity. The rooms offer a nice view in Hamburg, although the window cannot be completely closed at times. We had to wait a bit longer for transport to the rooms, but they were clean and comfortable. The service was attentive and helpful, ensuring an enjoyable stay. The dining options were limited, but the hotel excels in offering a superbly comfortable experience.
Rooms
8.0
The rooms provided a nice view in Hamburg, although the window could not be completely closed at times. They were clean and comfortable.
Service
9.0
The service was very helpful and attentive, ensuring a great building with a superbly comfortable bed experience.
Location
7.0
Dining
7.0
The dining experience was good, but could be improved with more options for a better value for money.
Facilities
9.0
The hotel boasts of relaxing rooms overlooking the water, perfect for a luxurious stay.
clean
crowded
Bill
United Kingdom,
April
2023
7.0/10
The hotel room was very spacious and comfortable with stunning views, had everything you could want in a room, and was modern and elegant with the best view of the city. However, it becomes very hot in the sun even though the air conditioning is running at max.
Rooms
8.0
The room was spacious, comfortable, and had stunning views of the city.
Service
5.0
The service was not up to the standards of a 5-star hotel with cursory and gruff interactions. They also repeatedly used the same 3 elevators, which was inconvenient.
Location
9.0
The hotel location was spectacular, especially for tours or visits to the concert hall with great views of the harbor and the Speicherstadt. However, the setup for meals like breakfast could be improved.
Dining
6.0
The dining was good but overpriced, especially at €30 per person. The options were decent but not worth the cost.
Facilities
7.0
The facilities were convenient with underground parking and modern amenities.
Matthew
United Kingdom,
April
2023
7.2/10
The hotel is in a lovely location by the Elbphilharmonie, perfect for concerts, and next to Speicherstadt. The rooms are cozy but lack a view, requiring the curtains to be closed, which can be a downside. The service is excellent, particularly with a wide range of offerings, but it could be even more helpful and friendlier. Dining options are limited and come with extra charges, affecting the overall value for money. Still, the fresh sea air adds to the charm of the location.
Rooms
7.0
The rooms are cozy, but unfortunately, mine had a big window with no view, so I had to keep the curtains closed all the time until late afternoon.
Service
9.0
The service was excellent and helpful, especially with a wide range of offers like room service, dry cleaning, and pet amenities.
Location
8.0
The location is wonderful, especially for concerts at the Elbphilharmonie, but it can feel a tad sad despite being in the fresh sea air.
Dining
5.0
The dining experience was disappointing with a limited selection at a slightly expensive 34 € extra charge per person, affecting the overall value for money.
Facilities
7.0
The facilities are adequate, but the dining options could be more expansive to enhance the overall guest experience.